7 Point Customer Service Model – Consistent Service
Our commitment to customer service is what sets us apart from everyone else. With our 7-point customer service model you, your employees, and your customers will experience exceptional customer service. This model equips our staff with the tools needed to provide your business with caring, authoritative, non-confrontational security that prevents, de-escalates, and resolves situations of potential conflict. Each point of our customer service model is created specifically for you and the essential services that are required to bring you the best security.
Each month our newsletter will outline and detail a different point of our 7 point plan to show you just how much we do for our customers.
In this month’s newsletter, we will discuss our number two point out of our 7 Point model.
Consistent Service
The foundation to consistent service is having all the officers assigned to your property providing the same level of service. Working with you we determine your service standards and develop a training program to meet those standards. Thru supervision, on-going training and quality control measures you receive the same level of service every day.
“We work every day to find new and better solutions for you.”
To find out more about our approach to our customized plans, please give us a call. We love to discuss ideas and plans to help you in your security efforts.
Look for our newsletter next month!
We will be discussing our number three-point from our customer service model; Exceed Expectations.
Until next month, please stay safe and healthy.
