7 Point Customer Service Model – Customized Plan
Our commitment to customer service is what sets us apart from everyone else. With our 7-point customer service model you, your employees, and your customers will experience exceptional customer service. This model equips our staff with the tools needed to provide your business with caring, authoritative, non-confrontational security that prevents, de-escalates, and resolves situations of potential conflict. Each point of our customer service model is created specifically for you and the essential services that are required to bring you the best security.
Each month our newsletter will outline and detail a different point of our 7 point plan to show you just how much we do for our customers.
In this month’s newsletter, we will discuss our number one point out of our 7 Point model.
Customized Plan
We would definitely not have a great customer service model if we didn’t take the time to listen to our customers. In our first point, we take the time to not only ask questions that identify your needs but we actually listen to the feedback that you provide. Once your specific needs are determined, a plan is developed that combines the right security officers, the proper training needed, and the appropriate technology to meet your specific security needs and to anticipate issues that may arise in the future. The combination of our expertise and your professional input results in a positive and gainful relationship between Pro Security Group and you.
“We work every day to find new and better solutions for you.”
To find out more about our approach to our customized plans, please give us a call. We love to discuss ideas and plans to help you in your security efforts.
Look for our newsletter next month!
We will be discussing our number two point from our customer service model; Consistent Service. Until next month, please stay safe and healthy.